GrabAcademy Opens New Upskilling Paths for Driver- and Delivery-partners
Grab Philippines announced the launch of the GrabAcademy online platform to provide driver- and delivery-partners free and equitable access to new learning and development. These opportunities to help them become more competitive in the digital-first economy are available to drivers around the country.
What is the GrabAcademy?
The GrabAcademy is introducing new learning and development courses for driver- and delivery-partners across three (3) pillars. These are Safety across the platform, Growing within the platform, and Thriving beyond the platform.. These are in addition to courses on topics such as taxation and vehicle sanitation, which have also now migrated online.
● Safety across the platform.
With many Filipinos relying on food delivery services for their everyday meals, GrabAcademy – in partnership with the Food Safety and Hygiene Academy of the Philippines (FoodSHAP), will offer specialized learning modules on proper food handling and delivery, as well as proper sanitation of vehicles and gears.
With leading experts on road safety, such as Alt Mobility PH, Grab Philippines will introduce new road safety courses.
GrabAcademy will also offer learning courses on Data Protection, Crime Prevention and Detection, as well as Anti-Harassment to ensure that all driver- and delivery-partners become stewards of safety on the platform and to their communities.
● Growing within the platform.
To support the success of driver- and delivery-partners, GrabAcademy will provide performance and service quality courses that will enhance the proficiency of its partners on the platform, and enable them to better serve their consumers. This learning pillar includes refresher courses on the general code of conduct, driver-cancellation policy, and service quality standards, as well as an extensive coaching program to help driver- and delivery-partners learn from best practices, and acquire key insights to help improve their productivity.
● Thriving beyond the platform.
Grab Philippines is committed to the long-term well-being of its partners. With this, GrabAcademy will offer courses on entrepreneurship, baking, farming, and milk tea-making. With knowledge of these additional skills, the partners can make the most out of their earnings and training from the Grab platform, and eventually create external opportunities for others.
Under this pillar, Grab Philippines is also working with local government units and agencies to further expand GrabAcademy. They want to be able to eventually offer a range of vocational courses on the platform.
Partnership with Microsoft
In their latest collaboration, Grab has partnered with Microsoft. The company is going to provide Grab driver-partners access to Microsoft’s Digital Literacy certification program via the Grab driver app.
The drivers can complete six (6) basic courses, covering topics such as computer basics, online communication, and creating and managing digital content. Upon completion of the course, driver-partners will be awarded a Microsoft certification for free. To make the lessons more accessible, the courses will be available in both English and Filipino.
This program is also part of the broader regional GrabForGood collaboration between Grab and Microsoft. This aims to bridge the digital skills gap by committing their combined resources, expertise, and capabilities, to fulfill a shared vision. They want to make the economic opportunities in technology and the digital economy accessible to everyone across Southeast Asia.
“We’re excited to join hands with Grab Philippines in this effort, which will be the first of many more programs to drive positive outcomes and economic recovery for the Philippines.” This was shared by Microsoft Philippines Country Manager Andres Ortola.
Grab is on a Mission
Grab Philippines Country Head Grace Vera Cruz says that they are committed to supporting the everyday needs of their Ka-Grab community. Moreover, she says that they are concerned about their long-term success.
“Our driver- and delivery-partners have spent many years providing essential services to all our kababayans. Our GrabAcademy is a clear expression of our long-term commitment to the development and wellbeing of our partners. Both within and beyond our platform, we are blessed and excited to be with Microsoft on this journey. Through this partnership, we hope to deliver these programs that will provide more holistic training support for our partners to help them become more competitive in a digital-first Philippines,” says .
Grab driver- and delivery-partners can easily register for within their Grab Driver app. They will receive a Certificate of Completion upon accomplishing the GrabAcademy courses.