Concentrix Launches Bacolod AIU Site: A “Sweet Byte” of the Future

Concentrix Bacolod AIU branch - Bacolod City BPO - call center - Amit Jagga - Kalaw Puentevella

The Concentrix Bacolod AIU Site is future-proofing the brand in Bacolod City, Philippines. — Global services and technology leader and the Philippines’ largest private employer Concentrix unveiled its newest site in the country, Bacolod AIU. This move marks the company’s continued investment and commitment to the country and its people. The new site is one of two that Concentrix currently operates in the city.

The Sweet Byte launch in Bacolod City was graced by no less than Mr. Amit Jagga, EVP and Chief Business Officer of Concentrix Philippines (rightmost). In photo are from L: Bacolod Site Director Rob Planta, Bacolod Vice Mayor Kalaw Puentevella, and AIU building owner, Mr. Johnny Uy.
The Sweet Byte launch in Bacolod City was graced by no less than Mr. Amit Jagga, EVP and Chief Business Officer of Concentrix Philippines (rightmost). In photo are from L: Bacolod Site Director Rob Planta, Bacolod Vice Mayor Kalaw Puentevella, and AIU building owner, Mr. Johnny Uy.

Sweet Byte: The Concentrix Bacolod AIU Site Launch

The grand launch event called “Sweet Byte” demonstrated the combination of Concentrix’s passion for innovation and Bacolod’s vibrant culture.

Integrating the city’s MassKara Festival to the event, the Concentrix Bacolod AIU site launch included partners from government and private sectors as well as a media roundtable. They also showcased the facilities through a feature video and site tour for guests to experience the vibrant and tech-infused workplace the company has built in the “City of Smiles”.

Masskara dancers and Concentrix talents entertained the audience during the launch.
Masskara dancers and Concentrix talents entertained the audience during the launch.

Pouring Investment Into Bacolod City

With Concentrix’s total investment of almost Php 1.02 Billion in the Bacolod AIU site, it currently occupies four floors spanning 8,246.40 square meters in the building. Among the employee amenities include a game-changer “active zone”, gym, recreational areas, wellness and sleeping lounges among its tailor fitted staff amenities.

Concentrix Bacolod AIU Site caters to approximately 1,800 game-changers, with the common areas also accessible for over 1,300 additional team members located in the other Concentrix site, Bacolod SanParq.

The front office of the Concentrix Bacolod AIU site.
The front office of the Concentrix Bacolod AIU site.

“The transition from one of our former sites to this new one in Bacolod AIU is the latest testament to Concentrix’s promise to provide more facilities suited to our game-changers’ evolving needs, integrated with the technology-powered training, tools and work experiences that we are known for. This new site gives us a bigger space and excellent amenities that reflect the workplace of the future and potential for further growth. It’s not just a new building – it’s our way of enabling Bacolod talent and affirming our long-term commitment to our regional footprint and local communities,” says Amit Jagga, EVP and Chief Business Officer of Concentrix Philippines.

At the Concentrix Bacolod AIU

The Concentrix Bacolod AIU team currently supports customer experience, technical support and sales work.

Along with the other existing site in Bacolod SanParq, Concentrix’s Bacolod workforce is the partner-of choice for multiple clients in the communications, travel and technology sectors.

Homegrown Bacolodnon and Concentrix Bacolod Site Director John Robert “Rob” Planta, whose 18-year career in the industry saw him rise from frontline Advisor to Site Director, led the launch activities and joined the roundtable as co-panelist.

Mr. Amit Jagga and Mr. Rob Planta during the media roundtable session of the Concentrix Bacolod AIU site launch.
Mr. Amit Jagga and Mr. Rob Planta during the media roundtable session.

According to Rob, “We’re so proud of the ‘Sweet Byte’ launch event for Concentrix Bacolod AIU as it brings together two things we love — our company’s passion for innovation and Bacolod’s distinct local flair. We were very thoughtful of the site’s design, including the motif, because in many ways, the site is our shared ‘home’.”

About Concentrix Philippines

Concentrix Philippines currently operates over 50 sites in 20 cities nationwide, with more than 100,000 game-changers. As a vital contributor to the country’s economy and leading a cross-sectoral collaborative movement called “Filipinnovation” promoting the nation as a tech-solutions destination, Concentrix continues to demonstrate its leadership with innovation, as part of the 2024 Asia CEO Circle of Excellence for Most Innovative Company and Technology Company of the Year, as well as Company of the Year Grand Winner – recognized for its financial success, governance, social commitment, pioneering achievements, and recognitions received.

Concentrix is also in the 2025 Philippines Best Workplaces list. For more information, visit www.concentrix.com.

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