As Bacolod City continues to grow as a key commercial and employment hub in the province of Negros Occidental, daily mobility has become an essential part of the city’s urban life. Responding to the evolving needs of Bacolodnon commuters and drivers, global mobility platform inDrive has strengthened its local footprint with the opening of the new inDrive Bacolod Driver Centre.
The New inDrive Bacolod Driver Centre
Located along Burgos Extension in Barangay Villamonte, the inDrive Bacolod Driver Centre serves as a dedicated hub for driver support and community engagement. The new facility enables inDrive to work more closely with local stakeholders, ensuring that mobility services in the city grow in tandem with Bacolod itself—reinforcing the platform’s commitment to safe, reliable, and people-driven transportation.
“Being present in Bacolod allows us to understand better the day-to-day transport challenges faced by both drivers and passengers,” said Vanessa Taqueban, inDrive Philippines Driver Operations Lead. “This dedicated hub enables us to support our partner drivers more effectively and engage more meaningfully with the community.”
Built for everyday mobility in Bacolod
Central to inDrive’s operations in Bacolod is its continued implementation of a 10% commission rate—one of the lowest in the local ride-hailing industry. This allows partner drivers to retain up to 90% of their earnings, providing them greater income security amid rising operational costs, while passengers benefit from more affordable ride options.
The low-commission structure reflects inDrive’s commitment to building a more balanced ride-hailing ecosystem—one that supports driver livelihoods without passing additional costs on to commuters.
Substantial Passenger Base Growth in 2 Years
Since entering Bacolod in 2024, inDrive’s active passenger base in the city has grown by 30%, with rides increasing to 127% compared to last year, reflecting growing adoption among both drivers and passengers.
Designed to address the practical realities of city travel, inDrive supports everything from short neighborhood trips to longer commutes connecting residential areas with commercial centers. With fixed, transparent fares and safe, dependable transport options, the platform ensures a smooth ride experience amid the city’s daily bustle—while continuing to grow the city organically and elevate service quality through the rollout of new safety features, modules, and app enhancements for both partner drivers and passengers.
Beyond administrative functions, inDrive’s Bacolod office will also serve as a dedicated space for partner driver engagement, onboarding support, and feedback sessions. By focusing on human connection, inDrive aims to foster a sustainable mobility ecosystem tailored to the unique needs of the Bacolod market.
“Our official launch in Bacolod is a testament to our confidence in the region’s potential,” said Sofia Guinto, inDrive Philippines Country Representative. “We want to ensure that as Bacolod moves forward, its residents have access to a mobility partner that truly listens and empowers. With our low commission rate, we are building a balanced ecosystem that supports long-term growth for both our partners and the community at large.”
The Bacolod office forms part of inDrive’s broader strategy to deepen its roots in Western Visayas and other growth areas nationwide. Through closer engagement with local stakeholders and communities, inDrive aims to foster meaningful conversations about fair mobility while establishing itself as a trusted ride-hailing partner in the region.
For more information on inDrive’s expansion in the Philippines, visit www.inDrive.com. Passengers and drivers may also download the app via the platform’s official website, the App Store, and Google Play.
About inDrive
inDrive is a global mobility and urban services platform, with its app downloaded more than 360 million times worldwide. It has ranked as the second most downloaded mobility app for three consecutive years. Beyond ride-hailing, inDrive offers a growing range of urban services, including intercity transportation and delivery. In 2023, the company expanded further with the launch of New Ventures, its venture capital and M&A arm.
Operating in 982 cities across 48 countries, inDrive is driven by a mission to challenge social injustice and create meaningful impact. The company aims to positively affect the lives of one billion people by 2030 through its core business, which supports local communities with a fair pricing model, and through inVision, its non-profit arm. inVision’s community empowerment programs promote education, sports, arts and sciences, gender equality, and other key social initiatives.
For more information, visit www.inDrive.com.
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